• Level 3 NVQ Diploma in Customer Services
The course covers two areas
- Demonstrate understanding of customer service management
- Follow organisational rules, legislation and external regulations when managing customer service
There will be constant assessment through this course, with a course briefing and also tutorials as well as work based observations, when this element is not possible, then work based scenarios may be set.
You can get in touch to find out more by calling: 0121 707 0550 or email: email@example.com
If you are interested in Booking, simply fill in the initial application below: